How ECHOs work

Every ECHO network includes a facilitator, participants who share their knowledge and experiences, and panel members who provide support and mentoring.

If you join a network, we ask that you commit to joining sessions regularly. Networks may run weekly, fortnightly or monthly and occur at the same time each day. They usually run for between 60 to 90 minutes.

We also ask that you commit to sharing your experience with the group. This adds to the learning experience and you may have some knowledge that others can apply in their everyday work.

ECHOs work best when participants are visible, present and engaged. Turn your camera on if possible. Sessions also work best when participants are curious, so if you have a question don't be afraid to ask it. You can do this by putting your hand up or using the chat function.

Join our active ECHO networks

How to get the most out of participating in ECHO
Duration: 01:13

Some of the benefits of Echo and it being really different to other online interactive learning platforms, is that it is very very conversational, and it really is about bringing in the different perspectives of all of the participants.

It's not about sitting and receiving and listening to a lecture, it's much more about coming to share ideas and knowledge, and build new ideas and knowledge through that process of sharing.

A hot tip for engaging in Echo really is that your case doesn't need to be perfect, you can do the best that you can and share what you can remember, it's just about having something to start off with.

Another hot tip is don't be shy to ask questions because that's the whole approach, being curious and working together, because that's where all the rich knowledge comes out.

A guide to presenting your case at an ECHO session

Case discussions are an important component of ECHO sessions, and provide an opportunity for timely, practical advice and recommendations for all participants. Cases do not need to be overly complex, and can be as simple as a question about a patient, or a challenge within your role.

Duration: 02:52

Female voiceover: Welcome to Children's Health Queensland's Project Echo, a platform for online learning communities that brings together professionals from diverse fields to support knowledge sharing in an engaging, interactive and safe environment. A key part of how Echo achieves this is through the cases shared by group members.

Everyone who attends Echo is welcome to share a case. Presenting a case is more than just sharing a story. It's an opportunity to gain valuable advice and support from a community where we collaboratively problem solve the challenges you face in your workplace. The aim is simple to equip group members with knowledge, tools, and practical advice that everyone can apply in their local context.

This is to improve outcomes for the children and young people we support. The information you share can take many forms depending on your role. Remember, the scenario doesn't need to be highly complex to be valuable. Your case could look like. Hi, I'm an audiologist. I've been seeing a child in my clinic who has some developmental delays, and I'd really appreciate some advice on some assessments that might be appropriate for this child.

I. I'm working at Child and Youth Mental Health and Support. Currently a female adolescent with severe mental health problem. The girl is of Perian cultural background, and I'm hoping to find out about culturally responsive psychosocial supports in the community. My team are looking to launch a brand new telehealth service for rural and remote communities that we service in Queensland.

And we're looking to gain assistance today from anyone that might be able to help us around inclusive practices for Aboriginal and Torres Strait Islander families. I'm just looking for some advice on how best to support the mental health of this cohort. But within my role, during our sessions, we follow a structured approach.

Once you have shared your case, the facilitator will guide the group through a process of asking curious questions. Following this group, members are invited to share advice and recommendations. Remember, case discussions don't just benefit the presenter. The insights gained are relevant to all participants regardless of their discipline or sector.

When you are preparing, keep it concise. Aim for clarity without detail. Remember, there will be an opportunity for curious questions in the session. Spend just five to 10 minutes filling out the case template, and don't forget to include a question or two for the group. For more information on presenting your case or to get in touch with an Echo team member, visit echo.qd.gov au or contact us by email at Echo.chq@health.qld.gov.au.

Last updated:   August 2025

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