Overview

Key metrics for Children's Health Queensland Hospital and Health Service's ECHO impact so far.

  1. More than 2,894 frontline providers 426 local communities have accessed advice and support from our specialist ECHO panel teams
  2. 90 per cent of ECHO participants reported implementing positive changes in their local practices that they attributed to support provided by ECHO networks
  3. 94 ECHO Networks have been launched, delivering 906 virtual sessions providing free learning and support for frontline providers
  4. There are 17 individuals on average participating per session
  5. Project ECHO has also supported frontline child and youth health providers in every state and territory of Australia, and seven other countries
  6. CHQ’s Project ECHO team has partnered with over 800 other organisations including Child Safety, Education, Youth Justice, National Disability Insurance Agency (NDIA), as well as other Hospital and Health Services (HHS), Primary Health Networks (PHN) and general practices to support frontline professionals where and when they need access to learning, advice, mentorship and professional networks.
  7. CHQ became the first ECHO hub in Queensland, and Australia’s first child and youth health focused hub in September 2016.
  8. Thirty organisations across Australia have been licensed, trained and mentored by the Children’s Health Queensland (CHQ) ECHO Superhub to run their own ECHO Networks – including Primary Health Networks (PHN), universities, Hospital and Health Services (HSS) and NGOs.

ECHO Impact Map

Impact Map
Project ECHO continues to grow and further connect the health system - throughout both urban and rural regions. The impact map below displays our current reach across Queensland and Australia.

Project ECHO - Children, Adolescents and Young Adults with Complex Pain

The success of the Children, Adolescents and Young Adults with Complex Pain ECHO network is testament to the effectiveness of the ECHO model in integrating care throughout Queensland.

View the written abstract [PDF 1238.46 KB] for more detail.

Duration: 02:58

Samuel Gray: Project Echo is a proven model of interprofessional education and collaboration utilized to improve care integration and improve health outcomes. Uh, an echo community of practice connects professionals from often siloed industries and disciplines, ultimately improving access to services and enhancing provider capability to deliver best practice care.

The Echo model exemplifies the concepts of Learn, partner and innovate the children, adolescents, and young adults with complex pain. Echo Network is an innovative and targeted approach that connects professionals for collaboration and knowledge sharing with a shared aim to enable the delivery of developmentally sensitive and personalized care for every child, adolescent, young adult in Queensland with chronic pain.

Through this innovative and scalable model becomes possible to make a real difference to the target population and greatly improve the integration of care in Queensland coordinated and collaborative efforts through this approach here. Positive outcomes for consumers, professionals, and the health sector as a whole.

A connected and collaborative approach is fundamental to the integration of healthcare in Queensland. The proven effectiveness and scalability of the ECHO model means that an Echo network can be designed and implemented for almost any topic within any sector. The Echo program serves a multitude of purposes, uh, sharing relevant knowledge, practical advice, and input from group participants in the panel, and interprofessional and intersectoral networking that supports service and system integration.

For the purpose of true care integration, the panel is constructed from a wide range of disciplines to address the problem from differing lenses and perspectives on a monthly basis. This program has been thoroughly evaluated through a range of methods, both qualitative and quantitative. The feedback provided speaks volumes about the positive impact this network has achieved.

The complex pain Echo Hub participants from a broad range of disciplines in 2022 spanning across health, education, child safety, and NGO or other sectors. The benefits of this model and applying it to support the pediatric complex pain population has yet a consistently positive reported and observable factors that extend to both health professionals and the patients they work with.

Through CH HQ's implementation of the ECHO Model, we've learned a number of valuable lessons that could be applied to any future Echo networks, regardless of topic or sector. These are highly replicable and easy to implement for organizations looking to establish a network. By utilizing the Echo Model, the children, adolescents, and young adults with Complex Pain Network has been able to connect professionals from a variety of disciplines and backgrounds, share timely information and resources, and establish best practice approaches to integrate care and improve patient outcomes across Queensland.

MetaECHO Community Call Presentations

Project ECHO: a global cross-sectional examination of implementation success

Perrin Moss, Program Manager - ECHO Superhub at Children's Health Queensland Hospital and Health Service, and PhD Candidate School of Health and Rehabilitation Sciences, The University of Queensland

Advice exchange relationships among ECHO members and their colleagues - Applying Social Network research to understand common relational tendencies

Phil Nixon, ECHO Network Coordinator

Publications

  • Broccatelli, C., Nixon, P., Moss, P., Baggio, S., Young, A., & Newcomb, D. (2024). Multilevel integrated healthcare: The evaluation of Project ECHO® networks to integrate children’s healthcare in Australia. Social networks, 80, 44-58. https://doi.org/10.1016/j.socnet.2024.08.007
  • Nixon, P., Broccatelli, C., Moss, P., Baggio, S., Young, A., & Newcomb, D. (2024). Healthcare social network research and the ECHO model: Exploring a community of practice to support cultural brokers and transfer cultural knowledge. BMC Health Services Research, 24(1), 558. https://doi.org/10.1186/s12913-024-11024-w
  • Moss, P., Hartley, N., & Russell, T. (2024). Project ECHO: a global cross-sectional examination of implementation success. BMC Health Services Research, 24(1), 583. https://doi.org/10.1186/s12913-024-10920-5
  • Marshall, J., Moss, P., Raatz, M., Ward, E. C., Frederiksen, N., Reilly, C., Dickinson, C., Clarke, S., & Beak, K. (2024). Experiences of Allied Health Clinicians Accessing a Pilot Project ECHO Program to Support Learning in Pediatric Feeding. Journal of Continuing Education in the Health Professions. https://doi.org/10.1097/ceh.0000000000000557
  • Moss P, Nixon P, Baggio S, Newcomb D. Turning Strategy into Action – Using the ECHO Model to Empower the Australian Workforce to Integrate Care. International Journal of Integrated Care, 2023; 23(2): 16, 1–14. DOI: https://doi.org/10.5334/ijic.7036
  • Moss, P., Hartley, N., Newcomb, D., & Russell, T. (2022). Measuring the Success of a Project ECHO Implementation: Results from an International e-Delphi Study. Global Implementation Research and Applications, 2(3), 179-194. https://doi.org/10.1007/s43477-022-00050-7
  • Moss, P., Hartley, N., & Russell, T. (2022). Integration intrapreneurship: implementing innovation in a public healthcare organization. Journal of Innovation and Entrepreneurship, 11(1), 50. https://doi.org/10.1186/s13731-022-00248-x
  • Moss P, Nixon P, Newcomb D. Implementation of the first Project ECHO Superhub in Australia. International Journal of Integrated Care, 2021;20(S1):15. http://doi.org/10.5334/ijic.s4015
  • Moss, P., Hartley, N., Ziviani, J., Newcomb, D., & Russell, T. (2020). Executive Decision-Making: Piloting Project ECHO to Integrate Care in Queensland. International Journal of Integrated Care, 20(4), 1-15. https://doi.org/10.5334/ijic.5512
  • Newcomb, D., Nixon, P., Moss, P., & Kapoor, V. (2022). Supporting GPs in the management of children and young people with ADHD through Project ECHO®: results from a self-efficacy survey. International Journal of Integrated Care, 22(3). https://doi.org/10.5334/ijic.6531
  • Raatz, M., Ward, E.C., Moss, P., Reilly, C., Frederiksen, N., Dickinson, C., Clarke, S., Beak, K., & Marshall, J. Examining the Outcomes of Project ECHO® as an Interprofessional Community of Practice for Pediatric Feeding Clinicians. Dysphagia (2023). https://doi.org/10.1007/s00455-023-10603-z

Last updated:   August 2025

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